Returns & Refunds Policy

We want you to love your MICCI products.

Due to hygiene and safety reasons, we do not accept returns or exchanges on opened or used skincare products.

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery at support@micci.co.za with your order number and photos of the issue. We’ll assess the claim and arrange a replacement or refund where applicable.

Refunds are processed back to the original payment method once approved.

Shipping costs are non-refundable.